Great Information!! I can relate from the "Service" side of the BIZ
Ray,
I am glad to have found your site. I to have worked in the industry now for 20 years. I have worked on the service side myself all on the new car dealership level. As you have seen things on the sales side I have seen the same on the service side. I to have recently started my own blog regarding the service end of the business. I have a lot to learn about writing articles (I tend to be long winded). I wanted you to know I enjoyed your style very much. Easy to read, to the point and not drawn out. I would love to hear some feedback from you regarding my site.
Hope you don't mind, I am going to put a link on my site to yours, people need to know what you have to offer in advise!!
Thanks again for your time!!!
Re: Great Information!! I can relate from the "Service" side of the BIZ
I did check your site - excellent advice - a must read for consumers that want's to know how the service department really works at dealerships, and not get taken for a ride.