I have bravenet free password protect added to my officelive site! It seems to me that customers can't login without at first crating the user ID and password! I would like to have this on my home page right after they subsribe. Really can"t find any information on bravenet to resolve this problem. If I have a free code to I have to upgrade in order to create support ticket?

Browser: IE 8

OS: Vista

The support ticket system is only available to customers using paid services.

IIRC the Password Gate system is designed for people who want to invite users to their site rather than those who want users to request access.

No.

In the help area it says "If you are a Bravenet member and would like to open a support ticket, please click here."

This applies to free users too, unless something has changed which I am not aware of

"unless something has changed which I am not aware of"

Well, as it happens.....